I completed an 8 month internship at Ticketmaster, building B2B/SAAS products for Universe.com. I worked alongside PM’s & developers.

Ship digital solutions for the platform Universe.com, enhancing functionality for event hosts, and streamlining user experiences.

Completed 5 projects, including shipping 2 features for Universe.com. Squashed 6 bugs, improving numerous smaller experiences.

Increased event discoverability and conversions for shared events, improved duplication flexibility, and streamlined handoff between teams.

Enhance Figma proficiency by working with advanced tools like components, auto-layout, prototyping and design systems.

Refine my collaboration by working within cross-functional teams, and developing an understanding of the needs of each team member.

Work alongside project managers, developers and senior leadership to ship SAAS products directly to event organizers and clients.

Enhance design thinking by engaging in active feedback and/or mentorship sessions with senior designers and design managers.

Products are never “finished” and will continue to evolve to reflect changing user preferences and industry trends.

Outlining guidelines and boundaries during feedback sessions helps minimize bias and results in a more conclusive critique.

Tight deadlines highlight the importance choosing the most effective research methods to ensure timely product delivery.

Effective communication is crucial when working in a cross-functional team to avoid conflict and ensure the highest degree of efficiency.

Over the course of 8 months, I had the incredible opportunity to work alongside a talented team of designers, product managers and developers to deliver 11 projects and ship 2 major features for the Universe.com platform. I couldn't have done it without my design manager and senior product designer who's expertise helped transform my mindset and elevate my skills beyond belief.